What to Expect from Our FAQ Section
We've organised this page around the actual questions that come through to our support team. Instead of a wall of legal text, each answer is written to reflect how things actually work inside the account — from the moment you open it to the point your Nagad or Rocket withdrawal lands back in your wallet. Account registration walks you through a straightforward
form, and a one-time password sent to your mobile number confirms your identity. Deposits via bKash, Nagad or Rocket are initiated from inside the cashier screen — you send to the account number shown and confirm with your wallet PIN. Withdrawals follow a short verification step where the receiving wallet number is matched against the one on your account. If something still
isn't clear after reading through, our support team is reachable via the channels listed further down this page.
- bKash
- Nagad
- Rocket