What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process your deposits and withdrawals, and keep your account secure. Your mobile
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wallet number is stored in encrypted form and is only referenced when you initiate a transaction. We also collect device and session data — browser type, IP address, pages visited — to detect unusual activity and protect your account from unauthorised access. If you contact our
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support team, the conversation log is retained so we can follow up accurately. We do not collect data beyond what is needed to run your account. Payment rail data from bKash, Nagad and Rocket transactions is processed through secure channels and is not shared with advertisers
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or unrelated third parties. Cookies and similar tracking tools are used to keep your session active and remember your preferences; you can manage cookie settings through your browser. Any data shared with our payment or identity verification partners is limited to what those partners strictly need
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to complete the transaction. You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where local law and eligible regions permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.